Our Returns & Exchanges Policy

Choose from one of two easy options to start your return for items purchased on BlacCoded.com.

Return/exchange with my order details

Return/exchange through my account 

OUR RETURN POLICY

We want you to be entirely satisfied with your BlacCoded.com purchase. If you are not, we will gladly accept the return of items that are unwashed, unworn, and unaltered with the original tags attached and accompanied by the original invoice for online orders, or purchase information from your printed store receipt, within 30 days of order shipment date (excluding watches and fine jewelry which must be returned within 15 days of the order shipment date). For all returns, we provide a prepaid shipping label free of charge.

• Customers may return item(s) within 30 days of the order shipment date or in-store purchase date.
• Select limited-edition styles are eligible for return within 7-14 business days of the shipping date.
• Watches and Fine Jewelry must be in perfect condition, with all protective materials, tags and stickers attached. To return watches and fine jewelry, please email us a blaccoded.service@gmail.com Enjoy free returns within 10 days of the shipment date.
• Please allow up to 10-14 days for us to receive and process your return. You will receive an email notification upon the completion of return processing.

OUR EXCHANGE POLICY

If you would like to make an exchange you may do so, as long as it is for the same item (at the same price) in a different size or color.

• Your exchange order will be processed immediately with free shipping. We’ll also provide a free return label for your new order.
• Exchanged item(s) must be received within 30 days from the day the exchange is initiated online to avoid being charged.
• Buy Online, Pickup In Store and Ship to Store orders are not eligible for exchanges but can be returned in-store or by mail via our online returns process.
• Afterpay, PayPal Pay Later options (Pay-in-4 and Pay Monthly), Klarna Financing, and gift card orders are not eligible for exchanges.
• If an exchanged Klarna item is not received, a new Klarna order will be created and a charge will apply.

GIFT RETURNS

Gift returns can be initiated through our online process with an order number, email address, and shipping ZIP code.

Gift recipients who return an item will be issued a virtual gift card valid for use BlacCoded.com.

Personalized items cannot be returned.

Start a Gift card return.